I was interested in discovering how cutting edge brands differentiate themselves and create brand awareness using social media campaigns because social media is becoming the standard for most marketing campaigns. Having worked in social media marketing for a few years, I have seen that it can be difficult creating unique content that stands out against other brands. I first began by briefly looking at the history of marketing, digital marketing and social media to examine the importance of each and successes and failures that have occurred during each of these marketing eras. I next began researching social media and campaigns to dive deeper into what it takes to succeed using each platform. One major section that was critical to my discoveries was determining how a brand can gain consumer attention and foster brand awareness. To gain more information, I looked at The Apple #ShotOniPhone campaign and the Nike Dream Crazy campaign as to how innovative companies such as these can differentiate themselves using social media campaigns. I wanted to complement my secondary research so I interviewed three social media experts who have social media marketing experience. Most of what I found from them supported what I found in my secondary research. There were seven main key factors that I derived from the totality of my research. These seven factors that brands should use in order to have successfully differentiated social media campaigns that enhance brand awareness are: 1) hyper targeting toward the consumer using quality content and creating a storyline, 2) creating an uplifting emotional element within the campaign that engages both the mind and the heart, 3) being authentic and transparent in all aspects of the campaign 4) having a strong message that relates to the brand, the consumer, and is at the core of the campaign 5) having a high engagement or reaction with striking messages and eye catching visuals, 6) making the content personal to the consumer on some level in a positive emotional manner and 7) encouraging the consumer to see life through the lens of the campaign and create an inner narrative.

Experience Marketing philosophy revolves around brand interaction with consumers’ physical senses in order to provide an exceptional experience that has value and creates affinity towards the brand (Datta, 2017).<br/>Experience Marketing and its various subcategories have been defined through a multitude of academic journals and publications (e.g., Experience v. experiential). However, there is a lack of consensus in academic literature over best practices regarding experiential marketing efforts. This thesis conducted primary research in the form of in-depth interviews to understand how current experiential marketers utilize academic models and understandings of experiential marketing. Interview data suggests that most brands stage experiences strategically based on their brand elements. In-depth interviews revealed that brands use academic frameworks as a reference point rather than a guide. Accurately measuring relevant metrics remains the largest challenge of Experience Marketing.

This research covers the landscape of influencer marketing and combines it with the knowledge of 11 content creators and one social media specialist, ultimately producing an actionable handbook. Participants were asked questions that were intended to discover key strategies, level of difficulty, and overall insight into the content creator world. Best practices and key findings are identified in the research paper, and outlined into four parts in the handbook. The handbook serves as a compilation framework derived from my primary and secondary sources designed to provide anyone interested in becoming a content creator or social media influencer on steps they may take given what their predecessors have done to successfully launch their careers in the space.