A Decade of Change: The Shift in Corporate Communications Following the 2016 Election

Description
The 2016 election brought a pivotal shift in the external communications of businesses with their consumers. The shift was from the established practice of businesses selectively and voluntarily choosing to comment on social issues, to now businesses’ consumers and

The 2016 election brought a pivotal shift in the external communications of businesses with their consumers. The shift was from the established practice of businesses selectively and voluntarily choosing to comment on social issues, to now businesses’ consumers and employees expecting a comment. While political and social subjects were once considered off-limit conversations, some businesses found themselves in the middle of election rhetoric and taking sides on candidates. As a result of this shift, issues such as abortion, discrimination, gun control, and current political policies, which were once closed-door, private conversations, are now being discussed openly by CEOs. I have gathered research from scholarly outlets, business publications, statements from executives and companies, as well as resulting news coverage and commentary. Throughout this thesis, I will explore how the 2016 election brought about a pivotal change in how and when corporations release statements publicly as a response to current events. To understand this change in corporate communications I will provide the history of how corporate communications were viewed and shared with their consumers since the 1930s, and what it has evolved to today.
Date Created
2023-12
Agent

Gen Z Audience Focus: A guide to forging authentic connections with young adults in the communications industry

Description

This creative project is a trade blog dedicated to Gen Z. Its purpose is to inform communication professionals about best practices when reaching out to this evolving demographic. The articles for this blog were informed by executive interviews with communications

This creative project is a trade blog dedicated to Gen Z. Its purpose is to inform communication professionals about best practices when reaching out to this evolving demographic. The articles for this blog were informed by executive interviews with communications professionals who are members of Gen Z themselves or have already had success with this demographic.

Date Created
2023-05
Agent

YOU BET: An Examination of Instagram Messaging by Bally Bet and BetMGM

Description

This study examines the Instagram strategies of sports betting companies Bally Bet and BetMGM for reaching their audiences. The three research questions focus on what sports bettors value in these companies and on their Instagram pages; which strategies are effective

This study examines the Instagram strategies of sports betting companies Bally Bet and BetMGM for reaching their audiences. The three research questions focus on what sports bettors value in these companies and on their Instagram pages; which strategies are effective for reaching the target audience; and the importance of popular culture references, celebrity endorsements and influencers in this messaging. The researcher utilized both quantitative and qualitative methods to identify the messaging categories used by both entities. Findings revealed that sports betting companies can strategically reach their targeted audiences on Instagram by successful strategies on Instagram by creating content that engages sports fans. Because the average bettor values entertainment over profiting on bets, messaging that includes popular culture and current events references to sport are essential for achieving relevancy with the fan base. These findings set the stage for future research which includes studies surrounding messaging variation across different sports, social media strategies related to trends, spending for acquisition costs, and efforts to encourage responsible gambling.

Date Created
2022-12
Agent

The Show Must Go On: Exploring the Effects of COVID-19 Pandemic on the Phoenix Music Scene

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Description

In 2020, a nationwide lockdown due to COVID-19 forced thousands of concert venues across the United States to close their doors to music lovers and employees alike. This project serves to examine how concert enthusiasts, music venue employees and venues

In 2020, a nationwide lockdown due to COVID-19 forced thousands of concert venues across the United States to close their doors to music lovers and employees alike. This project serves to examine how concert enthusiasts, music venue employees and venues in the Valley responded to the return of the live music industry.

Date Created
2021-12
Agent

Creating a Marketing Plan for a Local Small Business

Description

This project includes a marketing plan for a local small business, Island Mochi. It examines the business and best practices in the industry to inform the marketing plan. The purpose of the marketing plan is to grow Island Mochi's sales

This project includes a marketing plan for a local small business, Island Mochi. It examines the business and best practices in the industry to inform the marketing plan. The purpose of the marketing plan is to grow Island Mochi's sales by using digital marketing and public relations strategies. The components of the marketing plan include an executive summary, environmental analysis, SWOT analysis, customer personas, PR and marketing objectives, strategies and tactics, and an outline of the implementation and evaluation procedures.

Date Created
2021-12
Agent

The Importance of Diversity and Inclusion in Marketing and Communication Strategies of Sportswear Companies

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Description

In 2020, the nation was hit with a pandemic both physically and socially. Due to COVID-19, media interaction, social media engagement, and online consumerism became necessary. In relation to widespread disease, social outbreaks concerning the black lives matter movement, police

In 2020, the nation was hit with a pandemic both physically and socially. Due to COVID-19, media interaction, social media engagement, and online consumerism became necessary. In relation to widespread disease, social outbreaks concerning the black lives matter movement, police brutality, the presidential election and diversity & inclusion, set a call to action for Americans. Top fashion and shoe-manufacturing companies that engage with the public socially, financially, personally and for entertainment were evaluated on their contributions to Diversity and Inclusion initiatives. Through external marketing and communication strategies, shoe-wear companies display their approaches to social justice, equity and/or social responsibility. Inclusion & Diversity has different facets including, socioeconomics, gender roles, and race that contribute to how<br/>consumers interact with companies. This paper consists of a literary review, three company audits and analysis, and recommendations. The literary review in the introduction of my paper, explores the approaches to Diversity and Inclusion of shoe-wear companies as a response to social inequity. I conducted three audits to assess the history of Diversity and Inclusion at Nike, Adidas and PUMA to their approaches and commitment to Inclusion and Diversity through their marketing and communication strategies. I then conducted a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis based on the marketing and communications of the<br/>respective companies to gain depth in my findings of sentiment, message strategy, corporate hierarchy, and suggestions for future communications. My analysis provided a conclusion that Diversity and Inclusion in marketing and communication strategies is an essential factor in the growth and success of the company. I identified that each company has areas of opportunity to create more visibility for the LGBTQIA+ ( Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual and nonbiary people) community, should continue to produce reports that analyze exactly how they plan to support Diversity and Inclusion and continue displaying their<br/>commitment on social media.

Date Created
2021-05
Agent

How corporations should respond to a public health or social crisis

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Description

A guide to implementing empathy in crisis communications

Date Created
2021-05
Agent

Oh Boy: How to Handle a Pandemic the Disney Way

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Description
On March 12, 2020, The Walt Disney Company announced that its U.S. Disney Parks, Disneyland and Walt Disney World, would close because of COVID-19. This study aims to determine how park annual passholders and frequent guests of the U.S. Disney

On March 12, 2020, The Walt Disney Company announced that its U.S. Disney Parks, Disneyland and Walt Disney World, would close because of COVID-19. This study aims to determine how park annual passholders and frequent guests of the U.S. Disney Parks reacted to COVID-19 related news from The Walt Disney Company and if it impacts their decision to visit the parks. To determine this, five focus groups were conducted with annual passholders and frequent guests of the U.S. Disney Parks. Their social media habits, relationship with The Walt Disney Company, and reactions to COVID-19 related news was discussed. The results showed that while annual passholders and frequent guests may get their information from third party accounts, face confusion on some topics, and have reservations about COVID-19 during park reopenings, they still trust The Walt Disney Company and are eager to enter the parks again.
Date Created
2020-12
Agent