The aim of this thesis is to improve the user experience within FedEx's eProcurement system, directly address feedback received from customer surveys, and to make recommendations for the Sourcing and Procurement Division within FedEx. In the first part, the overall client engagement is outlined with the specific timeline between New Venture Group and FedEx. The thesis encompasses three deliverables that were integral parts to the semester-long consulting engagement. The thesis then dives into methodology and each deliverable individually. After months of conference calls and best practice research, consulting efforts are summarized in the results. In a detailed discussion sections, the thesis forecasts opportunities for FedEx within sourcing and procurement. Here, the thesis draws on sources from various companies and research. Furthermore, overall recommendations are given to FedEx and acknowledgements are made. In conclusion, the thesis hopes to offer FedEx improvements to leverage improved functionality of eProcurement that will become available in the next upgrade of the Performance Management System.

Monetary contributions are a main interest for non-governmental organizations. This study focuses on identifying variables that might impact total contributions. The variables chosen for this study are diversity, coverage, efficiency, size and fundraising. These five variables are predicted to positively affect the total contributions of both government and public donors. To answer this question, financial and firm specific data from 49 non-governmental organizations were collected from 990 forms from the IRS. The dataset allowed for a time frame of ten years to evaluate what specifically influences monetary contributions. The specific control variables are net assets, number of offices in regions, and fundraising. These were tested against number of programs and the spend ratio. These are believed to positively affect contributions, and the results will lead to an operational strategy for non-governmental organizations. These hypotheses were tested with a cross sectional linear regression. As it was discovered, governments and public donors value different variables. Governments donate more to organizations with larger diversity and coverage. The public focuses on the amount of fundraising, size of the organization and efficiency.