The School of Entrepreneurship and Business Innovation (SEBI) student’sengagement with SEBI support services has been a matter of concern since the establishment of the School in 2017. Of the fifteen hundred (1500) students registered at the School, approximately 40% of them use the student support services offered to increase retention, enhance performance, reduce uncertainties, and guide students to success. The literature showed that student engagement is important for the greater achievement of student outcomes, maintaining retention, as well as to offset any ambiguity and challenges within the learning environments. The practitioner used Astin’s Theory of Student Involvement and Tinto’s Student Integration Theory to discuss the phenomenon of infrequent engagements of students with student support services SEBI. The research used a mixed-method approach to investigate the current framework of student support services at SEBI and student's engagement with these services. The findings suggest that the students' perception of the support services offered by SEBI is that the services are inadequate, and that their success is as a result of peer support and their individual persistence. The practitioner proposes a student support strategy prototype that will involve a collaboration between students and faculty members for a more effective and efficient student support service.

School safety is a wicked problem due to shifting needs and available information, the diverse actors affected and involved, fluctuating budgetary demands and ramifications, and relations to broader social and political issues. School safety challenges encompass a range of factors, including threats of violence and fears related to school shootings, the effects of the COVID-19 pandemic on student mental health and well-being, and research and rhetoric on punitive discipline practices and the school-to-prison nexus, especially regarding the use of School Resource Officers (SROs). Following the murder of George Floyd by police in the Summer of 2020 and the subsequent civil unrest, several school districts across the United States began to reconsider the use of police on campuses, with some choosing not to renew contracts with police departments for SROs. In most cases, school district leaders (e.g., governing boards or superintendency) unilaterally made this decision without authentic school community input or participation in inclusive processes and shared decision-making opportunities. Phoenix Union High School District (PXU), a diverse, urban high school-only district that serves 25,000 students, was one of those districts that did not renew its contract with the local police department for SROs. Instead, PXU undertook efforts to reimagine school safety through two parallel participatory processes: School Participatory Budgeting (PB) and a Safety Committee. Drawing from the literature on school safety, participatory governance, and student voice, I explore school safety's historical and current landscape, specifically the use of SROs and punitive discipline measures, alongside methods of participatory governance within K-12 educational institutions and the benefits, challenges, and implications of student voice in shared decision-making processes. I then chronicle the two processes implemented in PXU using the Empowered Deliberative Democracy (EDD) conceptual framework and a case study methodology. I analyze and discuss the tensions and the transformative potential of participatory processes that include student and school community voices in finding solutions to difficult challenges. In conclusion, I summarize the case study and raise recommendations for using participatory processes to address wicked problems in K-12 educational institutions.

This qualitative study examined how the scientific journal PLOS ONE assembled its editorial board, which is made up of more than 10,000 academic editors based in 131 countries. The study investigated how the board’s geographic diversity is enacted by the human and nonhuman actors of the assemblage. PLOS ONE is an open-access (OA) mega-journal launched in 2006 by the nonprofit organization Public Library of Science (PLOS). It publishes over 16,000 papers yearly, covering more than 200 scientific subjects of science and medicine. I drew on Actor-Network Theory (ANT), which proposes that processes, ideas, organizations, or objects are continuously generated within a network of relationships between human and nonhuman actors. I used the case study methodology and employed two qualitative research methods. First, I conducted semi-structured interviews with 26 academic editors from different fields, including biology and life sciences, chemistry, medicine and health sciences, physics, and social sciences. These editors are affiliated with research institutions across 14 countries. Additionally, I interviewed PLOS leaders, staff members, and a representative from an external contractor. Second, I employed documentary analysis of organizational documents and online secondary data. Findings showed that the human and nonhuman actors of the PLOS ONE editorial board reproduce biases in science based on authors’ and editors’ geographic origin, the journal’s size and the low diversity of PLOS staff members. I also identified that APCs (Article Processing Charges) act as mediators that trigger betrayals among the actors, which has consequences on the stability of the assemblage, especially in terms of trust between the publisher and the scientific community. Finally, this study also identified that publishing an OA mega-journal has contradictions and unexpected effects on the publishing landscape due to its large scale.

This dissertation research explores the complexity of transformations of academic lives and academic identities along the multiple, non-linear, conflicting, and paradoxical trajectories of the pre-Soviet, Soviet, and post-Soviet times and spaces. Academic literature on the post-Soviet transformations of higher education has usually focused on structural reforms and policy changes, as well as their compatibility with the European and Western higher education policy agenda. Guided by the theoretical insights from the decolonial and post-Socialist transformation studies, this dissertation research intends to decenter the education policies and reforms from being a focal point of analysis; instead, it spotlights the transformation of Georgian academics through their memories, lived experiences, and imaginations about the future. The study offers insights into personal and collective experiences of being and becoming an academic in the process of navigating the evolving historical, political, cultural, and institutional contexts at three public universities in Georgia. Drawing on the narrative-ethnographic methodology, this study explores the complicated scenes and nuances of Georgian academic space by portraying how academics construct, reconstruct, adjust, resist, negotiate, and reinvent their academic selves during the post-Soviet transformations. Diffractive analysis of the narratives and ethnographic observations illustrates multiple intra-actions of academic identities through various temporal and spatial reconfigurations, revealing that the Soviet past is not left behind, and the European future is not that certain. Instead, the liminal academic space is haunted by the (re)awakened pasts and (re)imagined futures, and their inseparability enacts various co-existing scenarios of defuturing and refuturing of academic identities.

Institutions of higher learning have long been recognized as essential sources of knowledge for individuals seeking to solve real-life problems and improve their value in the workforce. However, despite their best efforts, many graduates lack the necessary hard and soft skills to excel in their chosen careers. As an accountant-turned-lecturer, I have observed this phenomenon firsthand and felt compelled to take action. To address this issue, I undertook a project aimed at preparing graduates from the Accountancy Program at the University of Guyana's School of Entrepreneurship and Business Innovation (SEBI) for success in their careers. In conducting this project, I conducted an action-based research study consisting of three cycles. In the first two cycles, I delved into the perceptions of learners and lecturers regarding the need for instructional development in the degree program. Both groups agreed that it was necessary to implement appropriate innovations to improve the teaching of the program. In the third cycle, I interviewed employers to get their perspective on implementing an instructional innovation. The results of these interviews were striking, as they led to the development of an internship program that would allow students to practice their knowledge and learn soft and hard skills while being attached to institutions. To determine the impact of such programs, I studied other degree programs that currently have internship and attachment programs. From my investigation, I learned that learners have a positive attitude towards internships, and that they can help learners gain more skills than they get in class when implemented well. Given the success of similar programs in other degree programs, I propose the implementation of an internship program in the Accountancy Program in SEBI. The program's goal is to improve the knowledge, skills, and experience of its graduates and help them succeed in their chosen careers. With the introduction of such a program, students will have the opportunity to learn through hands-on experience, allowing them to develop the skills and knowledge needed to excel in the workforce. Overall, this program's success will contribute to enhancing the reputation of the institution, attracting more potential students, and increasing its graduates' employability.

The University of Guyana (UG) is the sole state university in the Republic of Guyana whose population is approximately 804,567. UG is currently approaching its 60th anniversary having been inaugurated on October 3, 1963. Like many higher education institutional settings, globally, UG’s ecosystem has evolved tremendously over the past decades and is being driven by an agenda that must focus on increasing efficiency and accountability. Recent economic events have contributed to this need for advancements such as the recent discovery of large deposits of oil off the coast of Guyana that is transforming the economic landscape and has accelerated the demand for qualified personnel to support a planned diversified economy. The university is also attracting an increasing number of students from outside of Guyana. UG functions inherently as a ‘loosely coupled’ higher educational institution where subsystems are fragmented. In addition, its recordkeeping systems are defective. This study explored how a properly functioning electronic records management system (ERMS) could support the institution in adoption of change initiatives, achieving good governance, and overall system effectiveness. This study was grounded in “systems theories” and applied qualitative and quantitative methods to explore the challenges of achieving overall institutional change. Four cycles of action research were completed. In the final cycle, an ERMS was piloted. Data were collected to understand the perceptions of the administrative and academic staff on how such a system (ERMS) could support the university in terms of governance and institutional cohesion. Outcomes suggested that the academic and administrative staff tend to strongly believe that a well-coordinated and effective ERMS is essential and would provide the kind of access to institutional records necessary for supporting change initiatives, employee effectiveness, and governance and institutional cohesion. They also believe that an ERMS would help to improve the decision-making processes, build trust, provide continuity, share institutional knowledge, and ultimately help to synergize the use of policies and regulations. Outcomes indicated an ERMS would help to counteract some of the challenges that are inherent in the loosely coupled nature of UG. These findings can provide the impetus to inspire a collaborative effort for advocacy and implementation.

This qualitative study explores the socialization processes of doctoral students in engineering and technology Ph.D. accredited programs at Chilean universities and how these experiences may impact their success outcomes, particularly advancement, time to degree, completion, and preparedness for postgraduation success. I employed semi-structured interviews to learn from 23 current doctoral students representing ten unique doctoral programs at eight higher education institutions (HEIs). Findings showed increasing student diversity among programs. In addition, students’ socialization showed to be affected by individual and institutional, and program-related factors, which resulted in distinctive student experiences. These processes were also shaped by the larger context of national policies related to programs such as funding, accreditation, and the job market. This study also identified trends in the relationships between students and program faculty, staff, and peers at different times of the doctoral training, which also created common and distinctive socialization dynamics. Findings illustrated how students' socialization experiences facilitated their advancement throughout the program toward completion, meeting expected degree completion times and enhancing their preparedness for postgraduation success. This dissertation includes implications for practice and future research opportunities.

In this three-article dissertation study, I examine the educational experiences of students from refugee backgrounds (SRBs) and the teachers that serve them in an urban high school in Arizona. Through a year-long ethnographic study, I attempt to contribute to the existing literature by exploring three salient issues that mediate experiences for participating teachers (n = 3) and SRBs (n = 32) in three classrooms. The participating SRBs came from a wide variety of home countries and spoke a combined 15 different home languages. In the United States, where the instruction of SRBs is generally framed by language policies, English as a second language (ESL) teachers play an crucial role in SRBs’ schooling. In the first article, I examined how teachers’ language ideologies shaped their implementation of structured English immersion (SEI), the authorized language policy in the state of Arizona. Findings describe how the teachers enacted agency to appropriate authorized language policy and create new, unauthorized policies that met the perceived needs of SRBs in their classrooms. I also examined the identity construction of SRBs in figured worlds of resettlement. Once resettled, SRBs are legally tied to their status as refugees, which may operate as a mechanism of oppression in the host country. These individuals are often stripped of all identities but one—that of being a refugee—which essentializes their vulnerability and perpetuates deficit-oriented perspectives that may limit learning opportunities for SRBs. Findings describe how participating teachers constructed SRBs’ identities and how SRBs constructed refugee-ness for themselves, highlighting the strength and resiliency of this student population. Finally, I used phenomenology as a methodological frame from which to interpret SRBs’ experiences with SEI and the policy-related barriers they described as negatively impacting their education. As refugees flee their countries of origin, educational systems in their countries of resettlement have struggled to provide quality education to their children. Themes summarizing participants’ collective experiences highlighted specific challenges related to SEI policy mandates, including SRBs’ isolation, limited opportunities to interact with English-speaking peers, and low graduation rates.

The purpose of this study was to understand Black students within the Class of 2023 at Cleveland Heights High School (CHHS) motivation for pursuing a post-secondary education through the lens of Critical Race Theory (CRT), Community Cultural Wealth (CCW) and Counter-storytelling. CHHS is identified as a comprehensive high school where students have access to a rigorous, engaging curriculum that will prepare them for college and career. CHHS is located on the East side of Cleveland and has a predominately Black student population. Despite the district and CHHS efforts to cultivate a college going culture, the college enrollment rate is around 46 percent. This study utilized a qualitative Critical Race Methodology (CRM) as a guiding framework in order to negate the deficit thinking stereotype that U.S society has unjustly placed on Black students in their pursuit of higher education. CRM in education challenges biological and cultural deficit stories through counter-storytelling, oral traditions, historiographies, etc., (Solórzano & Yosso, 2002, p.37). Utilizing this framework allowed Black students to see their life experiences as a source of value and a beneficial asset. By understanding students’ motivations for pursuing a postsecondary education will in turn help build systems of support as they prepare to tackle perceived post-secondary barriers. Study participants are a part of the Gaining Early Awareness and Readiness for Undergraduate Program (GEAR UP). The students that participated in the study met the following criteria: participate in Gear Up, Black male or female, and first or second-generation college student. This study utilized an action research framework. In order to gain a better understanding of how college and career readiness workshops impacts students understanding and motivations to pursue a postsecondary education; students participated in a five-week long college and career readiness summer program. Students created personal narratives through the lens of counter-narrative storytelling. Counter-narratives are important means to document and share how race influences the educational experiences of people of color (Miller et al., 2020, p.273). The findings were analyzed using verbatim participant responses and four major themes emerged. The implications of this findings and recommendations for future research are provided in the final chapter.

I conduct a series of analyses aimed at assessing equity in selective American colleges over a 20+ year time frame. My main measures of equity are enrollment and completion in selective colleges, which I disaggregate by race/ethnicity. After creating an institutional-level panel data set with variables on college revenues and expenses, tuition, institutional control, and affirmative action case law decisions, I estimate a Generalized Least Squares (GLS) model with institutional level random fixed effects to identify factors associated with enrollment and degree completion for white and non-white students at selective United States colleges. My results suggest that affirmative action case law is associated with changes in enrollment and degree completion rates of white and non-white student alike. Increasing equity for non-white students does not compromise equity for white students. There was a statistically significant relationship between federal spending, enrollment, and degree completion for non-white students. When selective colleges increased tuition, instructional costs, academic support services expenditures, and student support services, Asian American/Pacific Islander students were likely to see enrollment and degree completion declines. Degree completion and enrollment differences were observed for Asian American/Pacific Islander, Hispanic, and white students at public, private and for-profit colleges. In the years after the Adams and Hopwood court decisions, equity for non-white students declined at selective colleges. Enrollment and degree completion for non-white students increased following Grutter, Gratz, Coalition, and Fisher decisions. Enrollment of white students increased following Fordice and Hopwood. Degree completion for white students increased post Coalition and decreased post Fisher.