Transitioning adult education students to post-secondary programs and community college requires deliberate intervention and support services. This dissertation study was part of a larger action research study aimed at increasing transitions to college for non-traditional adult students by providing support and resources to adult education providers and staff. Earlier cycles of the study examined student and institutional barriers to participation and revealed missing college bridge activities. This specific cycle of research addressed one of these barriers, the need for increased access to transition information, through the creation of an online resource toolkit for students and staff. This study explored the affect of the toolkit on staff attitude and motivation related to campus transition activities, their use of the online toolkit, and the need for additional resources and strategies to better implement transitions programs. The data for this project was collected through pre- and post-intervention surveys, technology acceptance model (TAM) questionnaire, semi-structured interviews, and website analytics. It included a concurrent mixed methods quantitative and qualitative approach to analysis. Overall, the resource toolkit was well received, useful, and easy to use. Staff attitude and motivation shifted toward stronger support and intention to participate in transition activities like college-talk and campus culture. Considerations moved away from perceived obstacles related to college transitions. As part of this study, participants shared strategies for further development and expansion of the toolkit, ideas for promoting equity and access to transition services for all students, aligning staff vision and institutionalizing practices, and building college-going cultures and student college identities through counseling and curriculum. All of these efforts are designed to have adult students see themselves as successful learners and provide the support necessary to make college a real opportunity for all.

The purpose of this action research study was to improve the implementation of a large-scale redesign of teacher preparation programs at Arizona State University. This was a highly complex redesign that impacted over 150 courses across 27 programs, involving more than 200 faculty and 2,500 students annually. As a result, implementing the redesign posed significant challenges for supporting fidelity and agency across all faculty involved, including many part-time faculty and new hires with no prior knowledge of the redesigned program curricula. While this challenge was not unique, I approached it in a novel way in this action research study by creating course “fact sheets” that provided simple, visual representations of each course’s intended purpose within the program’s context to solve what was fundamentally an information transfer challenge. To study the effects of this intervention, I used a convergent mixed methods approach to address three guiding research questions aimed at exploring (1) how faculty used the course fact sheets, (2) how that use related to differences in outcomes related to implementation fidelity and sense of teaching agency, and (3) how those differences compared to an online orientation module as a more traditional form of professional development. Results showed that a majority of the 122 faculty members surveyed used the course fact sheets and, on average, found them highly usable for the purpose of gaining knowledge about their courses as part of the redesign. Furthermore, those who used course fact sheets had significant increases in their knowledge and confidence of implementation fidelity practices and significant increases in their sense of teaching agency. The results also showed more positive outcomes for those using the fact sheets than those who participated in an orientation module. However, interview results suggested that the fact sheets may not have been enough to address all the factors that influence faculty agency. Nevertheless, this study has important implications for faculty development initiatives in higher education, demonstrating the potential of course fact sheets as a scalable solution to improve the implementation of large-scale redesigns.

University students face an information landscape that is overburdened with the proliferation of information as a result of increased and improved technology. Students will be better able to navigate such information overload only if they are information literate enough. Being information literate is having the ability to utilize information effectively and ethically. Information literacy has become a critical aspect of higher education in ensuring that students develop skills and attitudes to access information effectively, efficiently, and ethically. This study investigates a way to systematically integrate information literacy instruction into the undergraduate curriculum of a university through alignment with an established framework. This mixed methods study adopted an action research approach to explore the situating of information literacy into the curriculum. Action research is about the repeated application of results and findings to a specific problem of practice in a specific context. The iterative process of action research allowed for three cycles of research which culminated into an information literacy intervention aligned to the Framework for Information Literacy for Higher Education that resulted in changed student perceptions of their information literacy self-efficacy, skills, and abilities, all of which has the potential to translate into a changed undergraduate student learning experience.

This action research investigated the predictors of academic adjustment, as measured by grade point average in the first year and persistence to completion, as measured by graduating on time, among undergraduate students at the School of Entrepreneurship and Business Innovation, the University of Guyana, from 2018 - 2022. The experiences of students in a chosen program were also examined to provide a qualitative deep dive into the tertiary journey of undergraduate students, using the self-efficacy framework to map this journey. Multiple regression and logistic regression analyses were conducted to investigate the effect of age, gender, geographic location, and academic preparation on academic adjustment and persistence to completion. The models explained 15% and 13% of the variance, respectively, in academic adjustment and persistence to completion. Geographic location and academic preparation proved to be significant predictors of academic adjustment while age, gender and academic preparation increased the likelihood of persisting to completion. While qualitative findings substantiated the role of academic preparation, students also spoke of the role of peer and familial relationships, opportunities for social modeling and the design of the chosen program which largely met the parameters of social persuasion as being integral to their adjustment and subsequent completion. In keeping with the principles of action research, students participated in a seminar on self-efficacy for university and beyond. The seminar, which was well received by students, introduced them to the concept, in a format that allowed for discussion and reinforced the importance of managing physical and emotional states at university and beyond.

College instructors are critical to increasing completion rates and creating more equitable educational opportunities that position all learners for upward mobility. Yet, few have received formal, comprehensive training in inclusive teaching practices that positively affect student learning, improve retention and completion rates, and close equity gaps. The Association of College and University Educators (ACUE) has helped to fill this gap through its Inclusive Teaching for Equitable Learning (ITEL) microcredential course, a cohort-based professional development opportunity with an international reach. However, no prior studies had investigated whether the ITEL program resulted in transformative learning (Mezirow, 1991) for participants. In this mixed-methods, action research study, I examined whether eight ITEL participants from four higher education institutions experienced perspective changes when enrolled in a cohort that offered synchronous discussions; if so, what experiences contributed to their perspective changes; and how the changes informed their teaching and nonteaching contexts, including professional and personal interactions. Data sources included participants’ module reflections, transcripts from synchronous discussions, and responses to an adapted version of King’s (2009) Learning Activities Survey (LAS). Descriptive analysis, content analysis, and grounded interpretation approaches were used to analyze the data. Research findings showed that most participants experienced changes in their perspectives about teaching and outside of teaching that they attributed to their participation in ITEL. Participants identified learning activities that were both unique to this offering and core to ACUE’s standard learning design as contributing to their transformations. The majority of participants also attributed their perspective changes, in part, to learning that occurred in multiple course modules. Participants’ qualitative responses were grouped into three major themes––reimagining students’ experiences, reimagining one’s professional identity as a learner, and reimagining one’s life experiences––which were reflected in an emerging framework. The study’s results have critical implications for researchers and practitioners, including how they design professional development experiences and the extent to which they incorporate community-building activities, reflection and application opportunities, and facilitation. Additionally, research findings demonstrate the power of inclusive teaching programs to develop educators’ personal and professional identities and make them more equity-minded instructors, family members, friends, and community members.

This research utilised the action research design to explore the use of Moodle by lecturers and students in three cycles. The qualitative and mixed methods methodologies used in cycles 0 and 1 respectively, revealed that students’ use was influenced by how lecturers used the platform. Cycle 2, therefore, explored how lecturers delivered courses through Moodle and how students perceived interaction with the instructor, content, and peers and the extent to which these influenced student satisfaction. The research questions examined how lecturers used Moodle to foster interaction between learner-content, learner-instructor, and learner-learner; students’ perceptions regarding interaction between learner-content, learner-instructor, and learner-learner; the relationship between learner-interface interaction and a) learner-content, b) learner-instructor, c) learner-learner interaction and d) student satisfaction; whether perceived ease of use, perceived usefulness, computer self-efficacy, sex, age, faculty, and ethnicity predicted a) learner-content, b) learner-instructor, and c) learner-learner interaction; and the extent to which learner-content, learner-instructor, and learner-learner interaction via Moodle influenced student satisfaction. The concurrent mixed method action research design was utilised with qualitative data collected from nine lecturers via interviews and quantitative data collected from 86 students via surveys. Thematic analysis was used to analyse the qualitative data while Pearson correlations and multiple regressions were used to analyse the quantitative data. The findings indicated that perceived usefulness and learner-instructor interaction were positive significant predictors of student satisfaction. The study also revealed that lecturers found Moodle useful for interaction but were challenged to effectively foster engagement with students, content, and their peers, at all times. Lecturers experienced several challenges including engaging students via discussion forums, providing timely feedback on assessment, workload, and complaints from students among others. Lecturers had several recommendations for how the virtual environment could be improved inclusive of the addition of instructional designers to the cadre of support staff and the need for a blended learning policy. These findings suggest that lecturers and students recognised the value Moodle provided for teaching and learning and may be used as a guide for strengthening the use of the resource towards improving the quality of interaction and the degree of student satisfaction at the institution.

All high school students deserve access to experiences that will help shape their perspectives of post-secondary options. They also deserve adequate preparation for said experiences. Minimal consideration is given to how to prepare low-income Latinx high school students for success in internships. Thus, this mixed-methods action research study utilized a Youth Participatory Action Research (YPAR) framework to investigate a semester-long internship preparation course. It explored how students recognize and develop navigational capital from the Community Cultural Wealth (CCW) framework as well as Career Decision Self-Efficacy (CDSE) while preparing for a subsequent internship. Data analysis and its triangulation were derived from participants’ interviews and a focus group, as well as surveys from the treatment group and control group. Results suggest that the intervention was successful in preparing participants for an internship and increasing their CDSE, but results were inconclusive on whether navigational capital was affected.

The purpose of this mixed-methods action research study was to understand how a knowledge-building intervention changes the perception of rural high school juniors on the perception of staying local for college after high school. This study also investigates the ways in which participants used their social capital to begin to change the stigma of staying local for college. The intervention in this study was conducted at a public high school over 5 weeks with 21 high school juniors. College choice models, Social Influence Theory, and social capital theory framed the intervention. After the intervention, the scores for participants’ knowledge of the local university doubled on average, and every participant reported an increase in perception of the local rural university as a college choice for themselves or their peers. Participants reported a willingness to recommend the university to their peers. For students to make informed decisions about college choice, they must have adequate and accurate information. Research-based, targeted sessions delivered by dynamic college representatives or student ambassadors may increase knowledge and perception.

With the passage of the Every Student Succeeds Act (ESSA) in 2015, as part of the reauthorization of the Elementary and Secondary Education Act of 1965 (ESEA), it prioritized schools to include families as collaborative partners in schools’ improvement efforts. Minimal family voice existed at two elementary schools. Thus, this mixed-methods action research study investigated both schools as they applied the principles of equitable collaboration (PEC), explored how participants experienced family voice through collaboration, and whether it strengthened school-family partnerships. The Equitable Collaboration Framework, Community Cultural Wealth (CCW) Model, and Appreciative Inquiry (AI) Model were the theoretical perspectives in applying the principles of equitable collaboration (PEC). Data analysis and its triangulation were derived from family and teacher participants through surveys, interviews, observations, and field notes from a series of workshops. Results suggested there were mixed views on family voice prior to the application of PEC. Experiencing family voice during family-teacher collaboration resulted in varied outcomes: one school acknowledged families as assets and equal contributors to schools’ decision-making processes, whereas the other school, in ways, reverted to the traditional school-centric approach. Results also identified strengths as schools developed teacher-family relationships. Implications for these findings point to the concerted efforts that must occur at school sites, recognizing the importance of family voice and seeing families as shared partners in school improvement. To build strong school-family collaboration requires commitment and support in overcoming barriers, such as language and the issue of time, to ensure that all families are invited to participate and provide the power of family voice into school’s decision-making processes.

This study provided Radford University with an opportunity to better understand the motivating behaviors of faculty and staff while distinguishing the strategies that influence their interest in giving or choosing not to give. In this study, I used a mixed-methods approach for data collection to answer my research questions and to inform the development of the Employee Engagement Plan. The quantitative data was obtained through an online survey provided to Radford University faculty and staff; qualitative data were gathered through focus groups with faculty and staff, and peer institution interviews. The four constructs focus on: effective engagement and solicitation strategies of faculty and staff, the value and gratification associated with giving, the significance of understanding the impact of giving, and the likelihood of making a gift. The Theory of Planned Behavior (TPB) guided my thinking and approach to the entire research process. The TPB includes an initial understanding of whether a person feels they know how to complete a certain behavior (action), whether they can do it successfully, and if they have a favorable attitude towards the behavior. The results indicate there is an immense opportunity to increase faculty and staff giving through making changes to engagement strategies and focusing on the impact of giving. The results show a strong likelihood to give, adding immense value to the timing of the development of the Employee Engagement Plan. Additionally, this study demonstrates the value of connectedness as expressed by respondents and provides the instances where these connections are key. Employees appreciate having multiple options when choosing to support Radford University and their preferred method of giving is discussed. Furthermore, the significance of peer-to-peer engagement and understanding the impact of charitable support and transparency are addressed.