The focus of this study is on enhancing cultural competency and increasing an ethnorelative worldview perspective among instructional designers through an innovative approach that integrates global professionals and reciprocal learning. The study is grounded in the context of Arizona State University’s mission to create inclusive learning experiences, particularly in online education, confronting the challenge of effectively providing instructional design that supports a global learner. The dissertation builds upon the existing literature on instructional design, highlighting the need for cultural competency in a globalized educational context. It underscores the growing necessity for instructional designers to adapt their skills and approaches to meet the diverse needs of global learners. The research aims to achieve professional development experiences through a reciprocal learning framework involving international instructional professionals. The research questions explore the role of reciprocal learning in fostering ethnorelative worldviews and the perceived value of this learning for the professional development of instructional designers. The study addresses critical skills such as cultural empathy, active listening, self-awareness of biases, and a commitment to continual learning. The research highlights the gaps in current instructional design training, particularly in the context of global education and cultural competency, contributing to the field of instructional design by proposing a model that integrates global perspectives into the professional development of instructional designers.

Several research cycles were conducted using an action research methodology to explore student engagement in a higher education classroom. Cycle 0 focused on gathering data about the local context. This was followed by Cycle 1 - where the flipped classroom approach was implemented as a mini-intervention. After data collection and further reflection on the local context led to Cycle 2 - where the Community of Inquiry model was adopted. This body of study captures the outline of each of these cycles. The monograph tells the story of the earlier cycles of research. While the manuscript focuses on implementing the final intervention, the community of inquiry model. The interrogation of each intervention resists instructor-centered pedagogies and seeks to foster student-led ones. Following discussion of these interventions, this study makes recommendations for fostering engagement in a large gender studies classroom through interrogating learning experiences.

The current model of teaching where one teacher works individually with a group of learners in a classroom in an alternative educational setting promoted unrealistic expectations by assuming individual teachers working alone could meet the needs of all students. To address this problem, I conducted an action research study in which I explored the outcomes of a team-based teaching approach that was implemented to make the dramatic shift away from a traditional, industrial-like, one-teacher, one-classroom model that existed in the school. In the intervention, a teams-based approach was implemented where teachers worked in teams of four to collaborate on professional learning, determine students’ needs, then plan and implement instruction for the same, group of students. A sample of nine educators at Riverview High School completed the Teacher Self-Efficacy Scale (TSES) and the Professional Learning and Teacher Attitude (PLTA) survey to assess self-efficacy for instruction, classroom management, and student engagement, and professional learning and attitudes in a team-based setting. Qualitative data consisted of interview data and data from four focus groups. Findings indicated teachers using the team-based model demonstrated increases in mean scores across the five constructs. Additionally, analysis of the interview and focus group data revealed four themes emerged, including a new school culture, meaningful professional learning, collegiality through collaboration, and increased professional attitudes. The discussion focused on complementarity of the quantitative and qualitative data and how use of the team-based model transformed how education was conceived and delivered at an alternative school for at-risk students. In addition, I described limitations, implications for practice and research, and concluding thoughts.

University students face an information landscape that is overburdened with the proliferation of information as a result of increased and improved technology. Students will be better able to navigate such information overload only if they are information literate enough. Being information literate is having the ability to utilize information effectively and ethically. Information literacy has become a critical aspect of higher education in ensuring that students develop skills and attitudes to access information effectively, efficiently, and ethically. This study investigates a way to systematically integrate information literacy instruction into the undergraduate curriculum of a university through alignment with an established framework. This mixed methods study adopted an action research approach to explore the situating of information literacy into the curriculum. Action research is about the repeated application of results and findings to a specific problem of practice in a specific context. The iterative process of action research allowed for three cycles of research which culminated into an information literacy intervention aligned to the Framework for Information Literacy for Higher Education that resulted in changed student perceptions of their information literacy self-efficacy, skills, and abilities, all of which has the potential to translate into a changed undergraduate student learning experience.

It is common for graduate programs to be plagued by delays in on-time student completion or to experience student attrition. Students have experienced such delays in a local program at the University where I am employed as a lecturer. Therefore, this dissertation was undertaken with the aim of supporting university students at the graduate level toward successful on-time completion of their programs. This action research study was multi-phased in its approach; with data collection, and reflection driving the process for intervention delivery and subsequent evaluation. A dynamic approach which included some components of greater structure than was previously seen in the program, was designed for implementation. It was envisaged that this approach would serve as a model of support for students. The following chapters written in article format details the cycles of action research undertaken as part of this dissertation. The first article tells a story written for a wider audience. While the second article presents a more direct look at the implementation of the dynamic structured approach, and lessons learned through the experiential stories of the students. The dynamic structured approach is a framework which was created from a synergetic review of studies on the issues of attrition and delayed completion in graduate programs. The approach was therefore discussed in hopes that it can be used as a model in other graduate programs to ensure that students are supported in a holistic manner. Further, recommendations were made to bolster the approach based on the lessons learned from its initial implementation as well as through the reflections of the researcher-practitioner. The approach has built-in flexibility and is open to refinement and modification to suit the needs of varying institutions for future use.

In student affairs departments in higher education institutions, supervisors are responsible for meeting the changing needs of both students and employees while staying attuned to the evolving college environment. A student affairs supervisor’s effectiveness relies heavily on social skills, particularly on the ability to communicate through an institution’s ever-changing environment. Effective communication at the management level can continually improve the institution’s ability to meet students shifting needs in educational spaces. A key component of effective communication among student affairs supervisors is offering employees feedback and coaching. Nevertheless, many student affairs supervisors are underprepared to provide feedback and coaching to their employees, especially when it includes difficult conversations. Guided by social constructivism, this survey method study is built on research related to synergistic supervision and performance management to explore the perceived practices, experiences, and needs of student affairs supervisors at Central Community College. The purpose of this study was to examine how student affairs supervisors utilize best practices, including frequent communication of feedback and coaching, goal setting, and employee development outlined in performance management and synergistic supervision theories. This study’s findings add to the current research body on student affairs supervisors' limited training and preparation within the community college context.

Federal, state, and local entities prioritized addressing these academic deficiencies over the past several decades. An area of concern for teachers and families is multiplication. The two main purposes of this study are to (1) to determine how multiplication achievement and strategy use change from beginning to end of Bilingual Family Math Club, and (2) determine which of the eight components of Bilingual Family Math Club (BFMC) contribute to student learning outcomes. The components of BFMC are (1) Concrete Representational Abstract (CRA) modeling, (2) explicit vocabulary instruction, (3) word problems, (4) homework, (5) math games, (6) adult/child pairs as family engagement, (7) bilingual instruction, and (8) workshop series. Quantitative data includes pre-and post-intervention student math assessments. Qualitative data includes analysis of the scratch work artifacts students produced solving those assessments, as well as post-intervention from adults and students enrolled in the club. Findings from this study support previous research. Families said six of the components of the club helped them the most: adult-child pairs, series workshops, games during class, the CRA method, homework as games, and having a bilingual club. Two of the eight BFMC components families felt did not support them in learning multiplication were word problems and explicit vocabulary instruction. Quantitative results from a paired sample t-test showed a statistically significant change and large effect sizes in post-assessment scores in all four areas of the assessment: fluency, word problems, single-digit facts, and multi-digit multiplication. This study provided critical information for school leaders and district personnel attempting to implement more effective after school support programs for families in mathematics.

Academic advisors play a critical role in student success within United States institutions of higher education. Although uniquely positioned to contribute to important institutional and student outcomes, academic advising is identified in the literature as an emerging profession, often delegitimizing advisor authority and limiting their contribution to institutional objectives. A review of the literature explores the history academic advising, and the current state of professionalization of the field. Additionally, entrepreneurial mindset is introduced as a framework of practice for professional agency. As a field working to professionalize itself within the higher education context, academic advisors must be able to fully participate and contribute to the process of developing innovative practices within the contexts of their institutions. This mixed-methods study drew upon proactive work behavior as defined by Hackman and Oldham to understand how academic advisors demonstrate and perceive their professional agency and ability to make decisions when working with students in the context of their role. Findings suggest professional agency as a construct exists not as a stand-alone concept, but rather as part of an ecosystem within the institution that includes layered systems, structures, and cultures which influence advisor behaviors and how they navigate decision-making. Implications include considerations for academic advising leaders and administrators, specifically related to departmental structures and advisor perceptions of their professional agency. This study contributes to the advising literature in the area of professionalization, with implications for scholarship and practice that can address gaps in the current scholarship.

Despite the increase in enrollment of first-generation college students at four-year institutions, this student population was more than twice as likely to drop out before their sophomore year compared to their non-first-generation peers. Specifically, a subgroup of first-generation college students that has been identified as greatly disadvantaged yet received little attention in the literature are those from migrant and seasonal farm worker (MSFW) backgrounds. The unique educational needs and risk factors of these students demand that postsecondary institutions develop resources and support services in an effort to better serve them. While the literature identified co-curricular involvement as a factor contributing to the sense of belonging and retention of college students, it failed to acknowledge the unique experiences of minoritized and/or marginalized student populations. This study introduced and supported the argument that merely offering involvement opportunities did not work for this student population, and suggested that institutional agents who interacted or worked closely with them had to facilitate validating conversations and build close relationships early on to encourage co-curricular involvement. The innovation supported first-generation MSFW students’ participation and engagement in conversations and activities in an effort to help enrich their experiences, and enhance their overall sense of belonging and college retention. The innovation demonstrated the many benefits stemming from first-generation MSFW students’ participation in a peer mentor program, and allowed for collection of feedback in an effort to better serve this student population. Further, based on the results of this study, the innovation may have positive impacts on the sense of belonging and college retention of first-generation MSFW students.

This multi-phase dissertation explores how student placement management software can be evaluated, selected, adopted, and diffused within a university setting, considering multiple stakeholders with varying needs and differing levels of decision-making authority. Utilizing a case study design and Roger’s Diffusion of Innovation framework (2003), the articles are proposed to generate a guide modeled to improve practice, which is the primary goal of Action Research (Barnett & Muth, 2008). These articles will chronicle lessons learned, offer considerations, and provide helpful resources to strategically adopt a software platform within a university setting. The articles are proposed as follows: 1) Selection of Field Education Management Software in Social Work (v, published May 2020) focusing on the evaluation and selection phases for Social Work programs; and 2) Toward a Decision Support Tool for Selecting Third-Party Student Management Software in Field-based Education (target journal - Springer - Educational Technology Research and Development) which will expand on previous research to a broader audience of student-placing programs and diffusing the software innovation throughout the university setting. Each article will explore a different aspect of the Action Research, the findings which emerged from the study, and provide additional insights and implications to each journal audience.