The Internet is poised to open access to higher education for students no matter where they live. However, many students still live in places where barriers keep them from getting and staying connected to online coursework. These barriers include power outages, high internet data costs, and lack of computers or smartphones. BYU-Pathway Worldwide’s PathwayConnect prepares students living around the world to matriculate into online certificate and degree programs. When students drop out PathwayConnect, many cite these technical barriers. However, other PathwayConnect students have employed a series of know-hows, or strategies to stay connected to the online coursework. The aims of this action research dissertation were to discover these specific know-hows, design a way for PathwayConnect students to read and discuss them in the Canvas course shell, and measure the impact of sharing the know-hows. While quantitative data analysis showed no change in student persistence between the treatment and control groups, students in the treatment group reported high engagement with the know-hows. Moreover, qualitative data analysis revealed extensive use and adaptation of the know-hows among the treatment group.

Over 7 million students in the US choosing virtual education as they pursue their degree (U.S. Department of Education, 2021). With almost 10,000 business degrees offered online (GetEducated, 2021) digital classes now have to deliver meaningful learning experiences to prepare leaders for inherently relational challenges. This study examines how well online undergraduate students learned and connected in a 7.5-week leadership development course that used a peer coaching model. In this course design, two peer coaches met each week to process and provide feedback on the coursework. Experiential Learning Theory (ELT) suggests that learning is an individual transformation that occurs as learners move through four dialectically opposed learning modes: concrete experience, reflective observation, abstract conceptualization, and active experimentation (Kolb & Kolb, 2017). Learners make meaning of their experience (like conversations or coursework) by thinking about them and developing a mental model that influences their actions which changes the way they view new experiences. In this study, I illustrate how peer coaching supports this transformative process and can help learners expand their thinking not just academically, but personally and professionally too. Moreover, peer coaches emphasize diversity by acknowledging and leveraging markedly different mental models to enhance students’ depth of learning and relating. I used a convergent mixed-methods design in which qualitative and quantitative data were collected in parallel, analyzed separately and then merged. The reason for collecting both quantitative and qualitative data is to develop a better understanding of the effects of learning preference and affect because each type of data will provide different pieces of evidence regarding those effects. The quantitative data was collected using Qualtrics from self-report surveys using primarily Likert scales to measure learning outcomes, learning preferences, and affect as a part of class exercises. The qualitative data was collected from students’ open-ended reflection assignments about the benefits of differences in their peer coaches. The multiple regressions did not show that learning preference contrasts significantly predicted learning outcomes nor relationships. In contrast, positive affect did predict learning outcomes. The thematic analysis offered clues as to how positive affect improves both learning outcomes and the quality of the peer coaching relationship.

As higher education embraces innovative educational models, support for the faculty members who must carry them out remains a vital ingredient for success. Despite this need, many institutions adopt innovations such as blended learning for all of the benefits afforded, with minimal consideration to meaningfully equip professors teaching these courses. “Faculty Learning Communities” (FLC’s) provide a powerful model of supporting and equipping faculty in their teaching practice. Nevertheless, ongoing and collaborative faculty development was historically unavailable to professors teaching undergraduate blended courses at Lancaster Bible College. Thus, the purpose of this qualitative action research study was to examine the ways that faculty perceived an FLC during the design and facilitation of a blended course. The Community of Inquiry (CoI) framework guided the design and facilitation of the FLC in fall 2018, as well as providing insight into measuring how learning communities formed during the FLC and while participants taught their courses. This FLC model blended learning for participants by occurring four times on campus, with online sessions following each in-person meeting. The faculty developer provided resources and support as faculty collaborated in designing their blended courses for the spring 2019 semester. Faculty perceptions of support were gathered in a focus group at the end of fall semester. During the spring 2019 semester, the faculty developer observed both on-campus and online sessions of the blended courses and led a second focus group about faculty perceptions of effectiveness and support. Qualitative data sets included video recordings of the FLC, focus groups, and class observations, field notes, and screenshots of online environments during the FLC and courses. Findings demonstrated substantial evidence of CoI measures of social presence, cognitive presence, and teaching presence were present in both the FLC and participants’ courses. These results affirmed the CoI framework provided a meaningful platform for faculty development. Additionally, participants perceived the FLC as supportive for their blended teaching practices, making direct mentions of support and indicating belief that broader institutional change be implemented toward this end to enhance faculty development opportunities. Limitations and implications of the study, as well as desired future research were explored.

Soft skills encompass a wide variety of skills that are necessary to be successful in school and in the workplace. From time management to goal setting, communication and collaboration, the non-cognitive, or soft skills, are fundamental to academic success However, even with their importance, soft skills are often not explicitly taught. The purpose of this action research study was to explore the impact of teaching soft skills to high school students.

A soft skills curriculum was created using self-efficacy theory which serves as the heart of Bandura’s (1977) Social Learning Theory. Specifically, the soft skills were taught, modeled, and then practiced by the participants. The Soft Skills Training Group (SSTG) consisted of eight sessions and covered five soft skills: communication, collaboration, time management, work ethic, and goal setting. Additional soft skills related to employability were also covered. These consisted of creating a resume, completing a job application, and practicing job interviews.

Both quantitative and qualitative data were collected. Quantitative data included student and teacher Soft Skills Survey results. Qualitative data included student homework assignments and work produced during the intervention. Reflection sheets were completed after each session to serve as a self-assessment of new knowledge and application of the soft skills covered each session. At the conclusion of the SSTG intervention participants were also interviewed to gather qualitative data about their experience in the group.

Results indicate that although high school students had received some training in soft skills, they lacked the motivation to consistently use their knowledge of soft skills in the classroom. As suggested by previous research, soft skills require hands on practice and constructive feedback to increase student use of soft skills on a regular basis.

The purpose of this study was to determine how I, as a future teacher, can best combat inequities in technological access and fluency in my future classroom. In this study, I explored a range of literature on the role of technology in the classroom, the digital divide in home and school settings, and variance in digital literacy. Additional insight was gained through interviews and observing school faculty in three public school districts in the Phoenix Metropolitan Area. This provided a better understanding of local context in order to gain a sense of the national and local realities of the digital landscape as they relate to educational equity in the educational settings where I aim to serve as a certified teacher.

This mixed methods action research study describes the benefits of a Team Leadership Community of Practice group for six early career special education teachers who supervised paraeducators. Problem-posing conversations with peers were a catalyst for professional learning and leadership transformation. The theoretical framework included Experiential Learning Theory, Transformational Leadership, and Communities of Practice—combined as a tri-theory lens. Data collection instruments included individual interviews, a focus group, content logs from audio recordings, a researcher journal, and two researcher-created instruments—the Intentional Leadership Actions and Paraeducator Outcomes Survey and the Teacher Group Reflection Survey. Findings indicated that team leaders favored collaborative partnerships with paraeducators rather than supervisory roles. Given perceived communication barriers as team leaders, participants spent time preparing for conversations with paraeducators. Together, they co-constructed understandings and stretched one another as a learning Community of Practice (CoP), as defined by Wenger (1998). The CoP was a framework for Experiential Learning when team leaders gathered together to share their concrete leadership experiences, reflect, conceptualize abstract meaning, and discuss possible strategies for future experimentation. Additionally, team leaders experienced individual reflection following CoP gatherings as they considered peer suggestions, fine-tuned ideas, and planned leadership actions. As team leaders implemented new leadership ideas and experienced positive outcomes, they reported increased efficacy and desire for additional leadership opportunities in their classrooms and beyond. A trilogy of poems complements the discussion of findings.

Public demands for accountability and educational change are at an all-time high. No Child Left Behind set the stage for public accountability of educators and the recently created Race to the Top grant raised the stakes of public school accountability even more with the creation of national standards and assessments as well as public accountability of individual teacher performance based on student test scores. This high-stakes context has placed pressure on local schools to change their instructional practices rapidly to ensure students are learning what they need to in order to perform well on looming Partnership for Assessment of Readiness for College and Careers (PARCC) exams. The purpose of this mixed methods action research study was to explore a shared leadership model and discover the impact of a change facilitation team using the Concerns Based Adoption Model tools on the speed and quality of innovation diffusion at a Title One elementary school. The nine-member change facilitation team received support for 20 weeks in the form of professional development and ongoing team coaching as a means to empower teacher-leaders to more effectively take on the challenges of change. Eight of those members participated in this research. This approach draws on the research on change, learning organizations, and coaching. Quantitative results from the Change Facilitator Stages of Concern Questionnaire were triangulated with qualitative data from interviews, field notes, and Innovation Configuration Maps. Results show the impact on instructional innovation when teacher-leadership is leveraged to support change. Further, there is an important role for change coaches when leading change initiatives. Implications from this study can be used to support other site leaders grappling with instructional innovation and calls for additional research.

The United States is facing an emerging principal shortage. This study examines an intervention to deliver professional development for assistant principals on their way to becoming principals. The intervention intended to boost their sense of efficacy as if they were principals while creating a supportive community of professionals for ongoing professional learning. The community was designed much like a professional learning community (PLC) with the intent of developing into a community of practice (CoP). The participants were all elementary school assistant principals in a Title I district in a large metropolitan area. The researcher interviewed an expert set of school administrators consisting of superintendents and consultants (and others who have knowledge of what a good principal ought to be) about what characteristics and skills were left wanting in principal applicants. The data from these interviews provided the discussion topics for the intervention. The assistant principals met regularly over the course of a semester and discussed the topics provided by the expert set of school administrators. Participant interaction within the sessions followed conversation protocols. The researcher was also a participant in the group and served as the coordinator. Each session was recorded and transcribed. The researcher used a mixed methods approach to analyze the intervention. Participants were surveyed to measure their efficacy before and after the intervention. The session transcripts were analyzed using open and axial coding. Data showed no statistically significant change in the participants' sense of efficacy. Data also showed the participants became a coalescing community of practice.

The purpose of this project was to research the effects of a professional development intervention designed to build local capacity for technology integration among teachers at the school level. This was done by providing focused face-to face and online training to twelve teachers referred to as the Technology Core Teacher (TCT) group. This project utilized the theoretical framework of social learning and communities of practice to provide an environment of ongoing support for technology integration. The findings addressed four areas: the TCT teachers' practice, their technology skill levels, the use of the online collaboration tools utilized for collaboration and virtual synchronous meetings, and whether the TCT teachers demonstrated signs of being a self sustainable community of practice. The findings demonstrate that the intervention had an influence on the participating teachers' practice and influenced the practice of other teachers as well. TCT teachers increased their skills when applying new learning with their students. TCT teachers used online collaboration tools minimally for communication, and synchronous meeting tools presented some difficulties. TCT teachers showed signs that they may be a sustainable Community of Practice. Although teachers reported that their technology skills increased, a pre-post survey of skills based on the ISTE NETS-T Assessment yielded lower confidence scores after the intervention. A follow up survey designed to explain these results indicated that teachers rated their skill set lower in light of more knowledge, indicating a possible paradox in self reporting of skills prior to awareness of technology based learning possibilities.

Facing a teacher shortage in math, science, and language arts secondary courses, a suburban, unified, K-12 district partnered with a university in the southwest to create a program for alternatively certified teachers. This specialized program permitted candidates to teach with an intern certificate while completing university coursework leading to certification. During this timeframe, the researcher-practitioner of this study created an alternative teacher induction program focused on cycles of action research. The model was created to capitalize on the content knowledge and work experience of alternatively certified teachers in order to inspire innovation by offering a district-based induction centering on cycles of action research. In the teachers' third year, each teacher conducted action research projects within the framework of Leader Scholar Communities which were facilitated by mentor teachers from the district with content expertise. This study examines the effects of such a model on teachers' identities and propensity toward transformative behaviors. A mixed methods approach was used to investigate the research questions and to help the researcher gain a broader perspective on the topic. Data were collected through a teacher efficacy survey, questionnaire, focus groups, semi-structured interviews, observations, and electronic data. The results from the study indicated that the participants in the study exhibited signs of professional teaching identity, especially in the constructs of on-going process, relationship between person and context, and teacher agency. Additionally, the participants referenced numerous perspective transformations as a result of participating in cycles of action research within the framework of a Community of Practice framework. Implications from this study include valuing alternatively certified teachers, creating outcome-based teacher induction programs, and replicating the T3IP model to include professional development opportunities beyond this unique context.