Financial literacy is an area of knowledge with which many Americans struggle. For students transitioning from a free public K-12 system to a pay-to-attend system in higher education, understanding the actual cost of college becomes vital so they can persist to graduation. This study focused on low-income, campus-housed first-year students in the School of Computing and Augmented Intelligence at Arizona State University. Incoming students were provided with early college financial coaching during the summer prior to their fall semester to investigate how the program might affect participants’ college cost financial literacy, the level of outstanding balances, and intent to register for the spring semester post-intervention. The students participated in Smart Start, an early college cost financial coaching program. The program included three one-on-one coaching sessions encompassing an in-depth overview of mandatory and flexible college costs, setting and updating a college budget, and constructing financial SMART goals. In this mixed methods study, participants took a pre-and post-survey and participated in a culminating interview. The study results demonstrated an improvement in college cost financial literacy, inconclusive results regarding participant balances owed to the university at the beginning of the fall, and no immediate impact on how students describe their intent to persist.

Institutional researchers (IRs) at higher education institutions fulfill a crucial role in identifying, processing, and disseminating data to administrators. Identifying effective ways for leaders to make sense of data is essential to advancing the most critical institutional issues, including achieving equitable student outcomes. However, leaders face barriers to effectively interpreting and using institutional data, such as time, tools, and resources. Historically, institutional researchers are primarily quantitative data analysts. Hence, IRs must rethink their roles and fundamentally change their analytical and dissemination processes to effectively support leaders at their institutions. IRs are particularly positioned to engage leaders and facilitate discussions about existing student inequities. This action research study illustrates how the institutional research function can be leveraged to advance the understanding of inequitable student outcomes among leaders at a community college (Hispanic Serving Institution, small, rural, public 2-year college in Northern New Mexico). The inquiry used Weick’s Theory of Sensemaking and the construct of data equity to inform the development of Critical Sensemaking Data Briefs (CSDBs). Specifically, this phenomenological single embedded-unit case study was focused on understanding how senior administrators engage in data sensemaking while participating in the CSDBs. The study findings support the assertion that IR can be positively leveraged to advance data sensemaking and student equity understanding. Administrators describe their experience engaging in collective data sensemaking and conceptualizing their professional responsibility toward equitable student outcomes. Findings from this study show that engaging in collective data sensemaking expands understanding through diverse perspectives, added context, and negotiated meaning. Additionally, this action research illustrates how IRs can lead the scaffolding of data sensemaking by providing guidance, context, a structure for dialogue, and the integration of reflection.

The National Center for Educational Statistics (2018) reported that only 59% of first time college students will retain from their first to second year. The institutional effects of retention are wide ranging and nationwide colleges and universities are seeking effective methods of improving the retention of first year students. Isaak, Graves, & Mayers (2007) identified both emotional intelligence and resilience as important factors contributing to student retention. According to Daniel Goleman (1995), emotional intelligence is integral to success in life, and a significant relationship has been found with grades and successful acclimation to the college environment (Ciarrochi, Deane, & Anderson, 2002; Liff, 2003; and Pekrun, 2006). This study explored the impact of an emotional intelligence (EI) intervention within a First Year Experience course on students’ emotional intelligence, resilience, and academic success. Forty four students at a small, private, liberal arts institution in the southeastern United States participated in the EI intervention and were measured for EI and resilience utilizing the EQ-i 2.0 and the 5x5RS measures as pre and posttests. Based on the results of this study, the EI intervention may have positive implications on EI, resilience and academic success. Institutions and researchers should continue to explore EI as a mechanism to improve resilience and academic success among first year students.

This paper considers what factors influence student interest, motivation, and continued engagement. Studies show anticipated extrinsic rewards for activity participation have been shown to reduce intrinsic value for that activity. This might suggest that grade point average (GPA) has a similar effect on academic interests. Further, when incentives such as scholarships, internships, and careers are GPA-oriented, students must adopt performance goals in courses to guarantee success. However, performance goals have not been shown to correlated with continued interest in a topic. Current literature proposes that student involvement in extracurricular activities, focused study groups, and mentored research are crucial to student success. Further, students may express either a fixed or growth mindset, which influences their approach to challenges and opportunities for growth. The purpose of this study was to collect individual cases of students' experiences in college. The interview method was chosen to collect complex information that could not be gathered from standard surveys. To accomplish this, questions were developed based on content areas related to education and motivation theory. The content areas included activities and meaning, motivation, vision, and personal development. The developed interview method relied on broad questions that would be followed by specific "probing" questions. We hypothesize that this would result in participant-led discussions and unique narratives from the participant. Initial findings suggest that some of the questions were effective in eliciting detailed responses, though results were dependent on the interviewer. From the interviews we find that students value their group involvements, leadership opportunities, and relationships with mentors, which parallels results found in other studies.

College completion has become a national priority in the United States. Before students can graduate from a college or university, however, they must survive their first year in higher education. The retention of out-of-state freshmen is a major piece of the larger college student retention puzzle due to recent national enrollment trends and the financial implications of out-of-state student enrollment. With public universities nationwide receiving less financial support from state governments, many of these institutions have used a strategy of aggressively recruiting and increasingly enrolling out-of-state students because the higher tuition these students pay can help offset the loss of state funding. Despite the importance of out-of-state students to the national higher education landscape, little research has been conducted on out-of-state student retention.



This study examined the relation between a resource website and the engagement, sense of belonging, homesickness, and retention of out-of-state freshmen at Arizona State University (ASU). Mixed methods of inquiry were utilized; data sources included a pre- and post-intervention student survey, student interviews, student essay artifacts, website utilization records, and university retention reports.

This study demonstrated that freshmen coming to ASU from another state experienced four main challenges related to being an out-of-state student. Those challenges were homesickness, adjusting to living in Arizona, managing finances, and making friends at ASU. Out-of-state students therefore needed extra support for their transition. The study found that an out-of-state student resource website had a positive association with co-curricular engagement and homesickness frequency reduction. Moreover, the site provided useful information on the challenges experienced by out-of-state freshmen. Discussion includes possible explanations for the findings and implications for practice and research.