Building Bridges to Leadership: An Action Research Case Study of Professional Development in Academic Advising

This dissertation explores the development and implementation of a contextually relevant leadership development program aimed at fostering the growth of academic advisors at Arizona State University's Mary Lou Fulton Teachers College (MLFTC), particularly those with aspirations for leadership roles within the advising domain. Recognizing the important role of academic advising in student success and the often-overlooked need for professional development among advisors, this study introduces an innovative approach to cultivating leader identities and enhancing the leadership skills of academic advisors with an authentic leadership lens.Utilizing an action research case study methodology, this dissertation details the creation, execution, and evaluation of a two-phase innovation. The first phase involves the collaborative development of a mentoring workbook by senior advisors (SAs), designed to guide less experienced academic advisors in a structured mentoring relationship focused on the core values of the office. The second phase operationalizes this workbook in mentoring relationships, offering SAs the opportunity to practice and refine their leadership skills. Theoretical underpinnings from authentic leadership and leader identity theories serve as the foundation for the innovation, emphasizing the significance of authentic leadership behaviors and the process of leader identity development within the specific organizational context of MLFTC. This study contributes to the understanding of how deliberate, contextually informed interventions can support the professional growth of academic advisors and the cultivation of leader identities and highlights the potential for such innovations to enhance not only individual careers but also the broader academic advising profession. Through qualitative and quantitative data analysis, findings demonstrate that the innovation positively influenced the SAs' development of leader identity and authentic leadership traits. This research underscores the importance of providing academic advisors with opportunities for leadership development, advocating for a more holistic approach to supporting the professional growth of student service professionals. Future implications for the field of academic advising, leadership development, and higher education administration are discussed, offering insights into the application of such innovations in similar contexts.