Listening to Leaders: Expanding Cultural Intelligence Learning Opportunities for U.S. Army Special Forces at the Captain’s Career Course

This study investigated the impact of learning about cultural intelligence (CQ) from senior U.S. Army Special Forces leaders (Group Commanders and Group Command Sergeants Major) on aspiring Special Forces Captains (students) at the Captains Career Course. Three research questions addressed the influence of senior leader interventions on students’ CQ scores, motivation to work with partner forces, and intentions to improve CQ. The study involved quantitative and qualitative data for each of the three comparison groups: control, face-to-face (in-person interaction with senior leaders), and podcast (audio-only recordings). The quantitative data measured CQ capabilities of motivation, cognition, metacognition, and behavior. Descriptive statistics revealed that from the pre-test to the post-test, the control and podcast groups experienced increased self-assessment scores on all four constructs but decreased observer assessment scores. By contrast, the face-to-face group experienced both a decrease in observer assessment scores as well as a marginal decrease in self-assessment scores (on motivation and metacognition). Exploring motivation to work with partner forces, analysis of the group interview transcripts revealed that the control group attributed their motivation primarily to their prior experiences, while participants in the face-to-face group reported mixed feelings regarding prior experiences but highlighted the impact of senior Special Forces leaders' stories on their motivation. The podcast group credited their course experience and the senior leaders' narratives for their increased motivation. Examining the influence of senior leader stories on intent to improve CQ, the control group provided generic responses focused on improving cognition. The face-to-face group offered more specific, action-oriented answers emphasizing business systems, sociolinguistics, and cultural values. The podcast group produced varying responses, with some sharing basic intent and others detailing specific strategies such as language fluency and cultural immersion. Participants across all three groups expressed a strong intention to seek out mentorship and stories from experienced individuals. In conclusion, this study highlights the myriad influences on aspiring Special Forces Captains' CQ and the multifaceted impact of senior Special Forces leaders' stories. The narratives contributed to increased motivation, deeper understanding of the Special Forces mission, and specific strategies for improving CQ, providing valuable insights for military education and training programs.