Positive Communication Skills and the IEP Meeting

This action research is about empowering teachers to communicate positively in discourses with parents at Individual Education Plan (IEP) meetings. It builds on the premise that giving teachers communications tools will increase their motivation to communicate more effectively and to be aware of their dialogue behavior. Taking a case study approach, I investigated how to encourage five special education teachers to communicate and involve parents. Parent reluctance to advocate for their student provided impetus to implement a teacher training program aimed at improving teacher ability to communicate with parents and engage their collaboration in IEP meeting processes. The methodology involved teacher interviews, IEP simulation group reflection training sessions, and IEP meeting observations. The study gave teachers an opportunity to self and group-reflect around issues of collaboration and effective communication with parents. The three-session virtual professional development (PD) covering sequential portions of an IEP meeting gave the teachers a sense of the communication flow of a meeting. Application of critical reflection to the joint community actions of role playing and discussions during the PD helped the teachers raise their communication awareness skills and carry over to their post-innovation IEP meetings.