Gendered Discourses of Occupational Competence: A Case Study of Male and Female Airline Pilots' Negotiation of Work-life Stressors

Since commercial airlines are undergoing shortages and diversity in organizations is beneficial, it is critical to examine representation within industries, specifically aviation, and their quality of work-life balance. This study aims to understand how male and female commercial airline pilots describe and negotiate work stressors through an applied method. Before evaluating the participants of this study, a masculine culture in airline was developed from the image airline organization originally promoted to passengers and the pipeline derived from the military. To collect rigorous data in a traditionally masculine setting, qualitative data in the form of semi-structured interviews and demographic surveys were gathered through a convenient snowball sampling method. Findings indicate that male and female pilots experience and perceive gendered work stressors differently based on these emphasized structures such as competency, flexibility versus rigidity, task stressors, and health stressors. Male pilots perceived they experienced unfair treatment in terms of affirmative action policy, depended on their spouses to manage their home life, exercised self-preservation in stressful situations, and were emotional detached when discussing health concerns. Female pilots appreciated affirmative action but recognized they help fill organizational quotas, resisted and behaved over-competently to prove their capabilities, experienced work-life integration, considered others in the form perspective-taking, and utilized proactive maintenance behaviors to better their health. Even though male and female pilots mainly differed in their descriptions and negotiations, they experienced similarities in memory recall amidst stress and youth perspective-taking from their children. A discussion elaborates how these descriptions and negotiations lend themselves to less stress or more stress in each structure. The discussion will emphasize how the findings build upon previous literature on work-life balance and the unique population of airline pilots.