Colaborativo Advising for Transfer Success: An Appreciative Assessment

With increasing costs of higher education, community college pathways to baccalaureate transfer degrees are attractive student alternatives to starting at a traditional four-year institution. However, disparate student outcomes, particularly for underserved student populations, continue to be a concern when considering equitable four-year degree completion rates. Previous literature demonstrates that student satisfaction and student informational capital play key roles in the success of community college transfer students to persist to four-year institutions and attain their educational and career goals. The role of academic advising in the transfer context provides a uniquely collaborative opportunity to address factors of success and student outcomes. Via this mixed methods action research study, I utilized archival student enrollment data, a student survey, and student and advisor interviews to examine an academic advising model that I created in partnership between Cochise Community College and the University of Arizona (i.e., the Colaborativo Advising for Transfer Success Model, or CATS Advising Model), whereby I assigned a singular academic advisor (i.e., a CATS advisor) a student caseload across the two institutions in a deliberate effort to facilitate successful transfer. I used a combined framework of the Model of Student Departure, Transfer Student Capital, and Appreciative Inquiry to inform the advising intervention. I found that students who received the advising intervention were significantly more likely to a) be satisfied with their transfer advising experience, b) perceive increased transfer knowledge (capital), and c) retain through transfer and university enrollment, in comparison to their peers who received advising via a more traditional transfer advising model. Importantly, the students experiencing the advising intervention were also able to articulate their appreciation and recognition of the impact of their relationship with the CATS advisors on their transfer success.