Decision Support for Crew Scheduling using Automated Planning

Allocating tasks for a day's or week's schedule is known to be a challenging and difficult problem. The problem intensifies by many folds in multi-agent settings. A planner or group of planners who decide such kind of task association schedule must have a comprehensive perspective on (1) the entire array of tasks to be scheduled (2) idea on constraints like importance cum order of tasks and (3) the individual abilities of the operators. One example of such kind of scheduling is the crew scheduling done for astronauts who will spend time at International Space Station (ISS). The schedule for the crew of ISS is decided before the mission starts. Human planners take part in the decision-making process to determine the timing of activities for multiple days for multiple crew members at ISS. Given the unpredictability of individual assignments and limitations identified with the various operators, deciding upon a satisfactory timetable is a challenging task. The objective of the current work is to develop an automated decision assistant that would assist human planners in coming up with an acceptable task schedule for the crew. At the same time, the decision assistant will also ensure that human planners are always in the driver's seat throughout this process of decision-making.

The decision assistant will make use of automated planning technology to assist human planners. The guidelines of Naturalistic Decision Making (NDM) and the Human-In-The -Loop decision making were followed to make sure that the human is always in the driver's seat. The use cases considered are standard situations which come up during decision-making in crew-scheduling. The effectiveness of automated decision assistance was evaluated by setting it up for domain experts on a comparable domain of scheduling courses for master students. The results of the user study evaluating the effectiveness of automated decision support were subsequently published.