Full metadata
Title
Knowledge sharing via social networking platforms in organizations
Description
Knowledge Management Systems have been actively promoted for decades within organizations but have frequently failed to be used. Recently, deployments of enterprise social networking platforms used for knowledge management have become commonplace. These platforms help harness the knowledge of workers by serving as repositories of knowledge as well as directories of knowledge holders. As with prior systems, a key challenge faced by organizations is how to initiate and maintain a minimum level of knowledge contributions. Existing IS literature on the causes of knowledge contributions shows conflicting findings. This work suggests that human factors, social networking platform technology and community factors, and environments internal to organizations are each necessary for understanding the causes of knowledge contributions. This work presents three studies that: 1) develop a framework for the analysis of knowledge contributions via social networking platforms, 2) demonstrate the impacts of different incentives and managerial controls, and 3) extend our understanding of group-level influences within organizations. With a better understanding of what drives knowledge contributions in a social networking platform used in organizations, we are better prepared as researchers to engage in research that reduces inconsistencies in the knowledge management literature, as well as more able to assist practitioners in designing optimal conditions for knowledge sharing within organizations.
Date Created
2012
Contributors
- Kettles, Degan (Author)
- St. Louis, Robert (Thesis advisor)
- David, Julie S (Thesis advisor)
- Steinbart, Paul J (Committee member)
- Kulkarni, Uday (Committee member)
- Arizona State University (Publisher)
Topical Subject
Resource Type
Extent
viii, 193 p. : ill. (some col.)
Language
eng
Copyright Statement
In Copyright
Primary Member of
Peer-reviewed
No
Open Access
No
Handle
https://hdl.handle.net/2286/R.I.14754
Statement of Responsibility
by Degan Kettles
Description Source
Viewed on March 4, 2013
Level of coding
full
Note
thesis
Partial requirement for: Ph.D., Arizona State University, 2012
bibliography
Includes bibliographical references (p. 102-110)
Field of study: Business administration (Computer and information systems)
System Created
- 2012-08-24 06:21:31
System Modified
- 2021-08-30 01:47:28
- 3 years 2 months ago
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