Quincea Social Enterprise: Operation Leave No One Behind Implementation Plan

The goal of this project is to improve the efficiency of operations for Quincea Social Enterprise. I aim to achieve this goal by interviewing market participants to make recommendations for how Quincea Social Enterprise can best utilize resources to deliver vegetables, fruits and herbs to their key institutional customers (schools, churches, hospitals, group homes and corporate cafeterias). This thesis views Quincea through the lens of the Social Enterprise Business Model and compares its organization to serve underemployed groups including veterans and adults with intellectual and/or developmental disabilities (IDD Adults) 1. Throughout my research, I use supply chain theory and network structure to inform supply chain strategy, optimize logistics, and integrate the supply chain organization, processes and technology. My insights are grounded in the supply chain literature, and a comparison with other non-profit operations. This thesis identifies the resources, capabilities, and partnerships needed for a successful social enterprise. The key findings include: a) Quincea’s unique business model exhibits promising potential for cost-effectively creations of jobs for adults with intellectual and/or developmental disabilities; b) an important strength is the depth of its public and private sector strategic partnerships; c) another important organizational advantage is its emphasis on operational efficiencies and being price competitive, rather than having its social mission drive sales d) its efforts to document its strategies and operating plans, along with securing many partnerships with national corporations, should facilitate program geographic expansion; e) the emphasis on social impact metrics should make it easier to measure program effectiveness and to attract additional strategic partners; and f) the economic self-sustaining business model exhibits promising potential to expand operations, while having reduced dependency on government, foundation and individual donor subsidies to scale operations.